PRIVACY POLICY
At sunnyopia.com, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and protect your information. By accessing and using our services, you consent to the processing of your personal information in accordance with this Privacy Policy.
1. Information We Collect
To provide you with the best shopping experience and customer service, we collect the following types of information:
Personally identifiable information: This includes your name, email address, mailing address, phone number, payment information, etc.
Non-personally identifiable information: This includes information about the device you use to access our website, browser type, IP address, browsing history, and behavioral data regarding your use of our services.
Transaction information: This includes information about the products you purchased, purchase amount, order number, etc.
2. How Your Information Is Used
The information we collect is used for the following purposes:
Processing orders and delivering products: We use your personal information to process orders, ship products, and provide you with related services.
Improving the user experience: We optimize website content and product recommendations based on your purchase history and browsing behavior.
Customer support: We provide you with product assistance, answer any questions you may have, and provide after-sales service. Marketing and Promotions: With your consent, we may send you marketing emails about new products, promotions, discounts, and more.
Compliance Requirements: Where required by law, we may use your information for identity verification, to fulfill legal obligations, or for fraud prevention checks.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. This includes using encryption to protect payment information and sensitive data. However, please note that while we strive to protect your information, no method can guarantee absolute security.
4. Sharing Information with Third Parties
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party companies that provide logistics, payment processing, email services, and other services to fulfill your orders and provide related services. These third-party service providers are limited to using your information in accordance with our instructions.
Legal Requirements: We may disclose your information when required by law or in response to a government investigation. For example, to comply with a court order or enforce our Terms of Use. Business Transfers: If we undergo a corporate reorganization, merger, or sale, we may transfer your information to the new business owner.
5. Your Choices and Rights
Accessing and Updating Your Information: You have the right to access and update the personal information we collect about you. You can do so by logging into your account or contacting Customer Service.
Marketing Communications: If you do not wish to receive promotional emails from us, you may opt out by clicking the "unsubscribe" link in any email you receive or by contacting Customer Service.
Deleting Your Information: In certain circumstances, you can request that we delete your personal information, unless we are legally obligated to retain certain information.
6. Children's Privacy
Our websites and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.
7. Data Storage and Cross-Border Transfers
We store your information on servers located in the United States and may transfer your data to other countries in certain circumstances. Regardless of where your data is stored or processed, we will ensure appropriate safeguards are in place to comply with applicable data protection laws.
8. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make material changes to our privacy policy, we will post an update notice on our website and indicate the date of the update. Please check this page regularly to learn about the latest privacy policy.