Thank you for choosing sunnyopia.com! We are committed to providing you with convenient, secure, and timely shipping, whether you're shipping within the United States or internationally. Please read the following shipping terms carefully before purchasing to ensure your order arrives smoothly.

1. Domestic Shipping (within the United States)
Q: Where do we ship?
We currently offer shipping within the United States and will continue to expand to more areas in the future. All orders are shipped from our warehouse, and you can choose from a variety of shipping methods to meet your needs.
Q: How long does domestic shipping take?
Standard Shipping: Most orders are processed within 1-3 business days, and delivery time is typically 3-7 business days, depending on your address and selected shipping method.
Expedited Shipping: For orders requiring faster delivery, we offer delivery within 2-3 business days, depending on the delivery address.
Next-Day Shipping: We offer next-day shipping in certain areas, but this service is not available in all regions. Please select the next-day shipping option during checkout.
Q: How much does shipping cost?
Shipping costs vary depending on the shipping method, order weight, and destination. You can review and confirm the specific costs during checkout. We offer free standard shipping for orders over a certain amount.
Q: Can I choose the shipping carrier?
We work with several well-known carriers, including:
FedEx
UPS
USPS
Based on your order and selected shipping method, we will use the most suitable carrier to process your order.

2. International Shipping (Outside the United States)
Q: Do we ship internationally?
Yes, we currently ship internationally, including but not limited to the following countries/regions:
Canada
United Kingdom
Australia
Most of Europe
Parts of Asia (such as Japan, South Korea, Singapore, etc.)
Please note that some countries/regions may be subject to shipping restrictions or additional fees. If your country is not included in our shipping plan, please stay tuned for future expansions of our international shipping program or contact our customer service team for more information.
Q: How long does international shipping take?
International order delivery times vary depending on the destination, carrier, and selected shipping method. Here are approximate delivery times:
Standard International Shipping: Typically takes 7-14 business days, but the exact timeframe may vary depending on the destination and carrier.
Expedited International Shipping: For urgent needs, we offer expedited shipping within 5-7 business days. Please select the expedited shipping option during checkout.
Q: How much does international shipping cost?
International shipping costs vary based on the destination, weight, size, and shipping method. The exact cost will be automatically calculated and displayed during checkout. You can choose a shipping method to manage your shipping costs.
Q: Who pays for duties, taxes, and other fees?
All international orders may be subject to duties, taxes, and other related fees, which are the responsibility of the recipient. We recommend that you check your country's import and export regulations before placing an order. If you have any questions, please contact our customer service team.

3. Import and Export Standards
Q: What import and export regulations apply to international orders?
All international orders are subject to the import and tax policies of the destination country. Please ensure you understand the import and export regulations, duties, and taxes in your country. These charges are the responsibility of the recipient and are not included in the order total on our website.
Q: How are international duties and taxes calculated?
Duties and taxes are typically calculated by the destination country's customs office based on the type of merchandise, value, and the destination's import policies. If you have questions about international duties and taxes, please contact your country's customs authorities or our customer service team.

4. Logistics Partners
We partner with the following logistics companies to ensure efficient international shipping:
DHL Express: Provides fast global shipping services to ensure your items arrive on time.
FedEx International: Provides efficient shipping services through FedEx's international network, serving most locations worldwide.
UPS Worldwide: Provides global shipping for international orders, covering multiple countries and regions.
USPS (United States Postal Service): Available to select international destinations, offering a more economical shipping option.

5. Shipping and Return Fees
Q: Who pays for return shipping on international orders?
For international orders, return shipping is your responsibility. If the return is due to product quality issues or the wrong item was shipped, we will cover the return shipping costs. In all other cases, you are responsible for the return shipping costs.